Privacy Statement - Loop South Africa (Pty) Ltd
The Responsible Party of your personal information is Loop (Pty) Ltd. This notice briefly explains how we collect and use your personal information when you engage with us on our website. We will review and update this notice from time to time. We will ensure the most up to date version of this notice is published here.
The personal information we collect and what we use it for
When you contact us via our website we will collect and store the personal information that you provide us, such as your name, the details of the company you work for, your work email address and job title, the content of your enquiry, any further correspondence between us and any additional information you choose to share with us.
We will use this information to respond to your enquiry, correspond with you about your interest in our products and services and tailor our offering based on our understanding of your needs. With your consent, we will also use your contact details to send you relevant information about our products, services and events.
We may also use your personal information to meet our legal and regulatory obligations and to respond to legitimate requests from governmental and law enforcement authorities, to carry out research and for internal analytics such as preparing anonymous metrics for reporting on interest in our products and to inform the development of our products and services.
Sharing personal information
We may disclose personal information with third parties including our group companies, government, regulatory and law enforcement agencies, our authorised representatives and agents, and our contracted third party service providers that enable us to provide our services.
Transfer of personal information outside South Africa
Loop is part of a global organisation and uses service providers located outside South Africa. As a result, in the course of providing our services to you, we may transfer your personal information outside of South Africa. We comply with POPIA by taking steps to ensure that third parties are bound by laws or binding agreements to provide an adequate level of protection.
Cookies
Cookies are small text files that are downloaded and stored by your browser when you visit a website. These files have a unique ID that allows them to recognise your device and they store information about your choices, preferences and activity on our website and may send that information back to us. We use cookies and similar technology to provide a better experience, improve our services and understand how visitors engage with our website. You can disable and delete non-essential cookies in the settings of your browser.
How long we keep personal data for
We will retain your personal information for as long as reasonably necessary to achieve the purposes for which it was collected, to comply with the law or for as long as is reasonably required for any lawful purposes related to our business.
Security
We implement and regularly review appropriate and reasonable technical and organisational security measures to keep personal data safe. Our employees are trained to handle personal data securely and with the utmost respect, failing which they may be subject to disciplinary action.
Your rights
You have the right to (i) request confirmation of the personal information collected and processed by us, as well as a copy of that information, (ii) request the correction or erasure of personal information, (iii) object to the processing of your personal information. Please note that these rights are not without limitation and there may be circumstances where we will be legally permitted to refuse your request.
If you wish to exercise any of these rights or unsubscribe from our mailing list, please email the Loop representative with whom you have been in contact with.
Complaints
You have the right to lodge a complaint with the Information Regulator if you think that we have infringed any of your rights by writing them at JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 or emailing inforeg@justice.gov.za.
Contact information
If you have any questions about this privacy statement, please email your Loop representative with whom you have been in contact with in the first instance, and we will review your request.